How SaMeD RCM Solutions LLC collects, uses, and protects your information.
Last Updated: July 2026
At SaMeD RCM Solutions LLC, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, request a consultation or practice revenue assessment, subscribe to communications, or inquire about or use our Medical Billing, Revenue Cycle Management (RCM), Medical Coding, Credentialing and Provider Enrollment, Accounts Receivable Management, and related healthcare administrative services. SaMeD RCM Solutions LLC provides services to healthcare providers throughout the United States.
1. Information We Collect
A. Personal and Business Information
Name
Practice or Organization Name
Job Title
Email Address
Telephone Number
Business Address
State and Country
Preferred Contact Method
B. Practice Information
Medical Specialty
Number of Providers
Practice Size
Practice Location
Current Billing, EHR, or Practice Management Software
Billing or Revenue Cycle Challenges
Services Requested
Appointment or Consultation Preferences
Other information you voluntarily provide
C. Website Information
IP Address
Browser and Device Information
Pages Visited
Referral Source
Date and Time of Visit
Website Interactions
Cookies and Similar Technologies
Please do not submit patient medical records, patient identifiers, or Protected Health Information (PHI) through general website forms or ordinary email unless we have specifically provided or authorized a secure method for doing so.
2. How We Use Your Information
Respond to inquiries
Schedule consultations
Conduct practice revenue assessments
Prepare proposals or quotations
Provide requested services
Support client onboarding and communication
Manage client relationships
Improve our website and services
Provide customer support
Send requested information and educational resources
Send marketing communications where permitted
Analyze website performance
Maintain security and prevent fraud or misuse
Comply with legal, regulatory, and contractual obligations
We will use personal information only for legitimate business purposes and as otherwise permitted or required by applicable law.
3. Email and SMS Communications
If you provide your email address, we may send communications relating to inquiries, consultations, services, educational resources, company updates, or marketing communications where permitted by law. Marketing emails will include an Unsubscribe option. You may also request to stop receiving marketing emails by contacting: info@samedrcm.com. Unsubscribing from marketing emails will not prevent necessary service-related, transactional, administrative, or account communications.
SMS Communications
Consultation confirmations
Appointment reminders
Requested follow-ups
Client support
Service or onboarding updates
Account notifications
Marketing messages where separately authorized
Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing our services.
You may opt out of applicable SMS communications at any time by replying STOP or contacting us at info@samedrcm.com.
4. Cookies and Analytics
Our website may use cookies and similar technologies to:
Operate and secure the website
Remember visitor preferences
Understand website usage
Analyze website traffic
Measure website performance
Improve user experience
Some cookies may be necessary for website functionality, while others may be used for analytics or similar purposes. You may manage cookies through your browser settings and, where required by applicable law, through any cookie or privacy controls provided on our website. Disabling certain cookies may affect website functionality.
5. How We Share Information
We do not sell or rent personal information for monetary consideration.
We may share information when reasonably necessary:
With service providers supporting our business operations
To provide services you request
To operate and secure our website and technology systems
To comply with applicable laws, regulations, or legal processes
To protect our rights, property, security, or the security of others
With your consent or authorization
As otherwise permitted or required by law
Service providers may include website hosting, cloud services, CRM, scheduling, communications, analytics, payment processing, IT, and security providers. We expect service providers to protect information appropriately and use it only for authorized purposes. If the use of certain advertising, analytics, or tracking technologies constitutes a regulated “sale,” “sharing,” or similar activity under applicable privacy law, we will provide any required notices or opt-out mechanisms.
6. Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect information against:
Unauthorized access
Loss
Misuse
Alteration
Unauthorized disclosure
Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide requested services
Maintain appropriate business and client records
Meet contractual obligations
Comply with applicable legal or regulatory requirements
Resolve disputes
Protect or enforce our legal rights
When information is no longer reasonably required, we may securely delete, destroy, anonymize, or de-identify it as appropriate.
8. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to your information
Request correction of inaccurate information
Request deletion of eligible information
Obtain a copy of certain information
Withdraw consent where applicable
Opt out of marketing communications
Exercise other privacy rights provided by applicable law
Certain rights may be subject to legal exceptions or verification requirements. To submit a privacy request, contact: info@samedrcm.com. We will respond to valid and verified requests in accordance with applicable law.
9. HIPAA and Protected Health Information
SaMeD RCM Solutions LLC provides Medical Billing, Revenue Cycle Management, and related healthcare administrative services that may involve access to Protected Health Information (PHI). When SaMeD RCM Solutions LLC acts as a Business Associate of a healthcare provider or other HIPAA-regulated organization, we handle PHI in accordance with applicable HIPAA requirements and the applicable Business Associate Agreement (BAA).
Our general public website and ordinary contact forms are not intended for submitting patient medical records or PHI unless we specifically provide or authorize a secure method for that purpose. Please do not submit PHI through general website forms, ordinary email, or other unsecured communication methods.
Our website and services are intended for healthcare providers, medical practices, healthcare organizations, and other business users and are not directed toward children under the age of 13. We do not knowingly collect personal information online from children under 13 through our general website.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technologies, or legal requirements. When changes are made, the Last Updated date at the top of this page will be revised. Where required by applicable law, additional notice will be provided.
12. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:
