1. About SaMeD RCM Solutions LLC
SaMeD RCM Solutions LLC provides healthcare administrative and Revenue Cycle Management services to healthcare providers throughout the United States.
Our services may include:
- Revenue Cycle Management (RCM)
- Medical Billing
- Medical Coding
- Credentialing and Provider Enrollment
- Eligibility and Benefits Verification
- Prior Authorization
- Charge Entry
- Claims Submission
- Payment Posting
- Denial and Appeals Management
- Accounts Receivable (A/R) Management and Recovery
- Patient Billing
- Medical Billing Audits
- Revenue Cycle Consulting
- Healthcare Administrative Support
The information provided on this website is intended primarily for healthcare providers, medical practices, healthcare organizations, and other business professionals.
2. Acceptance and Eligibility
By using this website, you represent that:
- You are at least 18 years of age.
- You are legally capable of agreeing to these Terms.
- Any information you provide through the website is accurate to the best of your knowledge.
- If you are acting on behalf of an organization, you have authority to act on its behalf.
You agree to use the website in accordance with these Terms and applicable law.
3. Permitted Website Use
You may use this website only for lawful business, informational, and communication purposes.
You may not:
- Violate applicable laws or regulations.
- Attempt to gain unauthorized access to our website, systems, accounts, or networks.
- Introduce malware, viruses, ransomware, malicious code, or other harmful technologies.
- Interfere with the security, functionality, or performance of the website.
- Use automated systems to improperly scrape, harvest, extract, or reproduce website content.
- Impersonate another person or organization.
- Submit knowingly false, fraudulent, or misleading information.
- Use website content in a manner that infringes our intellectual property rights or the rights of others.
We may restrict or suspend access to the website where we reasonably believe these Terms have been violated.
4. Informational Purposes Only
Website content, including articles, blogs, FAQs, guides, newsletters, graphics, educational materials, downloadable resources, and other information, is provided for general business and educational purposes.
Although we make reasonable efforts to provide accurate and useful information, healthcare regulations, payer requirements, reimbursement policies, coding rules, and industry practices may change.
We do not warrant that all website information will always be complete, current, or appropriate for every healthcare organization or circumstance.
5. No Medical, Legal, Tax, or Financial Advice
Nothing on this website constitutes professional:
- Medical advice
- Legal advice
- Tax advice
- Financial advice
- Insurance advice
- Regulatory or compliance advice
Healthcare providers and organizations remain responsible for obtaining appropriate advice from qualified professionals regarding patient care, legal obligations, regulatory compliance, taxation, insurance, reimbursement, and financial matters.
6. Professional Services and Client Agreements
Using this website, requesting information, scheduling a consultation, submitting a form, or receiving preliminary information from us does not by itself create a client relationship or binding service engagement.
Professional services are provided only after applicable engagement requirements have been completed and accepted, which may include:
- Execution of a Service Agreement or other written agreement.
- Execution of a Business Associate Agreement (BAA), when applicable.
- Completion of required onboarding documentation.
- Provision of necessary system access or practice information.
- Acceptance of the engagement by SaMeD RCM Solutions LLC.
Specific services, pricing, responsibilities, performance expectations, payment terms, and other engagement terms are governed by the applicable written agreement between the parties.
If these Terms conflict with an executed Service Agreement or BAA regarding professional services, the applicable Service Agreement or BAA will control with respect to that subject matter.
7. No Patient-Provider Relationship
SaMeD RCM Solutions LLC does not provide medical diagnosis, treatment, or clinical healthcare through this website.
Use of this website does not create:
- A physician-patient relationship.
- A healthcare provider-patient relationship.
- An attorney-client relationship.
- A professional consulting engagement.
- A client-service relationship.
Patients should contact their healthcare provider directly regarding medical treatment, clinical questions, diagnoses, prescriptions, or medical emergencies.
8. HIPAA and Protected Health Information
SaMeD RCM Solutions LLC is committed to maintaining appropriate safeguards for Protected Health Information ("PHI") when our services involve PHI and applicable law requires such safeguards.
When SaMeD RCM Solutions LLC acts as a Business Associate of a healthcare provider or other Covered Entity, PHI will be handled in accordance with applicable HIPAA requirements and the applicable Business Associate Agreement.
Do not submit PHI or confidential patient information through general website contact forms unless you have been specifically instructed to use an approved secure communication method.
This includes information such as:
- Patient medical records
- Diagnosis or treatment information
- Insurance identification information
- Social Security Numbers
- Patient account information
- Other individually identifiable health information
Secure methods of communication will be provided where appropriate.
9. Electronic Communications
When you contact us electronically or provide your contact information, we may communicate with you through appropriate channels regarding your inquiry or relationship with us, including:
- Email
- Telephone
- SMS/Text Messages
- Consultation confirmations
- Appointment reminders
- Service-related notices
- Client onboarding communications
- Account or project updates
Where permitted by applicable law, notices and communications may be provided electronically.
Marketing communications will be sent only as permitted by applicable law and subject to applicable consent and opt-out requirements.
10. Email Communications
If you provide your email address, we may send you communications such as:
- Consultation confirmations
- Requested information
- Service updates
- Account notifications
- Educational resources
- Industry information
- Newsletters
- Company updates
- Event invitations
- Marketing communications where permitted by law
You may unsubscribe from marketing emails using the unsubscribe option included in applicable emails or by contacting us.
Opting out of marketing communications does not prevent us from sending necessary transactional, security, account-related, contractual, or service-related communications.
11. SMS/Text Messaging
If you provide your mobile number and consent to receive text messages where consent is required, SaMeD RCM Solutions LLC may send messages relating to:
- Consultation confirmations
- Appointment reminders
- Service updates
- Client onboarding
- Support communications
- Account notifications
- Project updates
- Promotional or marketing communications where separately permitted and appropriately consented to
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and service plan.
Consent to receive promotional text messages is not a condition of purchasing our services.
You may revoke consent to receive applicable text messages at any time by replying STOP or by using another reasonable method that clearly communicates your request to stop receiving such messages.
Other recognized opt-out requests may include QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.
For assistance, you may reply HELP or contact us directly.
We will process valid opt-out requests in accordance with applicable law.
Wireless carriers are not responsible for delayed or undelivered messages.
12. Intellectual Property
Unless otherwise indicated, website content owned by or licensed to SaMeD RCM Solutions LLC, including our:
- Company name
- Branding
- Original text
- Graphics
- Website design
- Layout
- Original images
- Videos
- Documents
- Downloadable resources
- Marketing materials
is protected by applicable copyright, trademark, and other intellectual property laws.
You may not reproduce, modify, publish, distribute, sell, commercially exploit, or create derivative works from our protected content without prior written authorization, except where permitted by law.
Third-party company names, trademarks, logos, software names, platform names, and other intellectual property appearing on this website remain the property of their respective owners.
The appearance of third-party trademarks or logos does not imply ownership by SaMeD RCM Solutions LLC.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, applications, or resources for convenience or informational purposes.
We do not control third-party websites and are not responsible for their:
- Content
- Privacy practices
- Security practices
- Accuracy
- Availability
- Products
- Services
Your use of third-party websites or services is subject to the terms and policies of those third parties.
14. No Guarantee of Results
Revenue Cycle Management outcomes depend on many factors, including practice specialty, payer mix, claim volume, documentation quality, coding accuracy, payer policies, patient demographics, existing accounts receivable, workflow processes, technology systems, and other circumstances.
Accordingly, SaMeD RCM Solutions LLC does not guarantee any specific:
- Revenue increase
- Collection amount
- Collection rate
- Clean claim rate
- First-pass acceptance or payment rate
- Denial reduction
- Reimbursement amount
- Accounts receivable recovery
- Payment timeframe
- Financial outcome
Performance statistics, examples, case studies, or results referenced on the website are provided for informational or illustrative purposes and should not be interpreted as a guarantee that every practice will achieve the same results.
Actual results may vary.
15. Website Availability and Security
We take reasonable measures designed to maintain the availability and security of our website.
However, we cannot guarantee that the website will always be:
- Uninterrupted
- Error-free
- Available
- Secure from every threat
- Free from technical problems
Website access may occasionally be interrupted for maintenance, upgrades, technical failures, cybersecurity incidents, internet outages, or circumstances beyond our reasonable control.
16. Disclaimer of Warranties
To the fullest extent permitted by applicable law, this website and its content are provided on an "AS IS" and "AS AVAILABLE" basis.
We disclaim warranties, express or implied, regarding the website or its content, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, or reliability.
Nothing in this provision excludes any warranty or right that cannot legally be excluded.
17. Limitation of Liability
To the fullest extent permitted by applicable law, SaMeD RCM Solutions LLC and its officers, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:
- Use or inability to use this website.
- Reliance on website information.
- Website interruptions or technical failures.
- Errors or omissions in website content.
- Unauthorized third-party activity beyond our reasonable control.
- Third-party websites or services.
Nothing in these Terms limits liability that cannot lawfully be limited or excluded.
Liability arising from professional services provided to a client will be governed by the applicable Service Agreement or other written contract rather than this website provision.
18. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless SaMeD RCM Solutions LLC and its officers, employees, contractors, affiliates, and representatives from claims, liabilities, damages, losses, and reasonable expenses arising from your:
- Unlawful use of the website.
- Material violation of these Terms.
- Infringement of third-party rights.
- Submission of unlawful, fraudulent, or unauthorized information through the website.
19. Suspension or Termination of Website Access
We may suspend, restrict, or terminate access to all or part of the website if we reasonably determine that:
- These Terms have been violated.
- Website security may be threatened.
- Fraudulent or unlawful activity is suspected.
- Continued access may harm the Company, another user, or a third party.
Termination of website access does not automatically terminate an existing client relationship, which remains subject to the applicable Service Agreement.
20. Governing Law and Jurisdiction
These Terms and your use of this website are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law principles.
Subject to any mandatory rights or requirements under applicable law, disputes relating solely to these Terms or use of this website shall be brought before a court of competent jurisdiction in Texas.
Disputes relating to professional services may instead be governed by the dispute-resolution, governing-law, or jurisdiction provisions contained in the applicable Service Agreement.
21. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
22. Waiver
Failure by SaMeD RCM Solutions LLC to exercise or enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
23. Relationship to Other Policies and Agreements
These Terms should be read together with our:
- Privacy Policy
- HIPAA Compliance Statement
Where applicable, professional services may also be governed by a separate:
- Service Agreement
- Business Associate Agreement (BAA)
- Statement of Work
- Pricing or service schedule
- Other written client agreement
These website Terms do not replace or modify an executed client agreement unless expressly stated in writing.
24. Changes to These Terms
We may revise these Terms & Conditions periodically to reflect changes in our website, business practices, services, technologies, or applicable requirements.
The updated Terms will be posted on this website with a revised effective date.
Your continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
25. Contact Us
If you have questions regarding these Terms & Conditions, please contact:
SaMeD RCM Solutions LLC
Email:
info@samedrcm.com
Website:
www.samedrcm.com
Phone:
512-777-4364
Toll-Free: 833-356-9627
Business Hours:
Monday to Friday
9:00 AM to 6:00 PM Eastern Time
